GENERAL TERMS AND CONDITIONS

for the online shop of the company Findeisen Uhren, owner: Martin Zettl


Findeisen Uhren (Sole proprietorship)
Owner: Martin Zettl
Ringstrasse 1
96129 Leesten
Germany

Phone: +49 9505 92199 92

Internet: www.findeisen-uhren.com
E-mail address: info@findeisen-uhren.com


Right of revocation:


You have the right to cancel this contract within thirty (30) days without giving reasons.

The revocation period shall be thirty (30) days from the day on which you or a third party other than the carrier and designated by you took or has taken possession of the goods.


In order to exercise your right of withdrawal, you must inform us (Findeisen Uhren, Ringstraße 1, 96129 Leesten, e-mail: info@findeisen-uhren.com) by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.


Please note, if you wish to make full use of our 30-day right of return, please do not remove the protective foil from the watch, metal bracelet and clasp within this period. In addition, please refrain from shortening the metal bracelet. We can only refund the full purchase price if you follow these instructions and the goods remain undamaged.


Consequences of cancellation:


If you cancel this Agreement, we shall refund to you all payments we have received from you, including delivery charges (other than any additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and in any event no later than thirty days from the date we receive notice of your cancellation of this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods immediately and in any case within thirty days at the latest from the day you inform us of the cancellation of this contract to the address of one of our Findeisen Uhren Service Centers given by us in our reply to your cancellation. The time limit is deemed to have been observed if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods.


You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.


1. General information


Unless otherwise expressly agreed in writing, all offers, business transactions and deliveries are subject to the General Terms and Conditions (AGB) of the web shop www.findeisen-uhren.com

Conflicting terms and conditions of the customer are expressly not applicable.

Offers are valid as long as they are published on our website. All information is without guarantee. In particular, no claim to completeness is made for prices quoted. Errors, misprints, price and product changes are reserved.


2. Conclusion of contract


Our offers are subject to change and non-binding. The representations of the products in the online shop do not represent a legally binding offer, but a non-binding online catalogue. We reserve the right to make errors in illustrations, descriptions, dimensions, weights and design changes. Pictures serve only as illustrative material and may deviate from the product under certain circumstances. The customer's order placed via our Internet pages or by e-mail, Internet auctions, post or telephone is binding.

After receipt of the order, the customer will receive an e-mail confirming the receipt of his order (order confirmation). This order confirmation does not yet contain a declaration of acceptance of the contractual offer, but serves only for information purposes. An effective sales contract is only concluded with our delivery confirmation or the sending of the goods.


3. Delivery


Delivery is usually within 8 days after receipt of payment to our account DE03 1001 1001 2628 9829 03, BIC NTSBDEB1XXX at the N26 Bank Berlin or when paying via Paypal. We will inform you immediately if there is a delay in delivery.

Information on the delivery date is not binding on the part of the seller and is only a non-binding estimate. Transactions for delivery by a fixed date are not concluded. If non-compliance with an agreed delivery date is due to force majeure, industrial action, fire, machine breakage, unforeseen obstacles or other circumstances beyond the control of the seller, the delivery date will be extended for the duration of these events. This applies accordingly in the event that the seller is in default of delivery when one of these events occurs.


Transport damages which the client detects after receipt of the articles, are to be reported to the transport company or to us within 24 hours after receipt of the articles, unless they have already been reported to the deliverer, otherwise claims for compensation or replacement deliveries are no longer possible.


4. Prices


The prices are valid ex warehouse as individual prices in Euro and include the currently valid statutory value added tax (VAT), currently 19%, hereinafter referred to as the value of goods. All prices are valid until the publication of a new price list.


Shipping costs are included in the price and are not added separately to the order value. The packaging is included in the price. Please note that for deliveries abroad, surcharges by customs may have to be expected. Customs duties are generally borne by the buyer.


5. Payment, set-off, assignment


Payment by Paypal, payment by credit card. Only the terms of payment stated on our internet pages, in the offer or in the order confirmation apply. The customer can only offset or assert a right of retention with such claims that are undisputed and legally binding.

The following payment methods are offered by us: Credit card and Paypal

If you have chosen to pay by credit card, the credit card information (number of the card, expiration date, etc.) is automatically transmitted to the Paymaster via an encrypted security system, without Findeisen watches. owner Martin Zettl or third parties have access to it in any form. Even in the case of possible refunds, it is not possible to view the complete credit card details. Therefore a refund is only possible to the card with which the purchase was originally made. The financial information in credit card transactions (number of the card, expiry date, etc.) is automatically forwarded using an encrypted protocol, without Findeisen Uhren, owned by Martin Zettl or third parties having access to it in any form. This information will never be used again, except for refunds in case of possible returns. Please note that this is a direct debit. Your credit card account will be charged when your order is shipped.
 

We accept all major credit cards.
 

PayPal
 

We currently offer this payment method only for orders in Euro.

Please select PayPal as the payment method during the order process. You will then be redirected to the PayPal website. If you do not have a PayPal account, it is possible to open an account during the payment process. For more information, please visit PayPal.com. The customer can only exercise a right of retention if the underlying claims arise from the same contractual relationship.


The assignment or pledging of the customer's claims or rights against the provider are excluded without the consent of the provider, unless the customer proves a legitimate interest.


6. Reservation of proprietary rights


All delivered goods remain our property until full payment of the purchase price. The claims from resold goods are transferred to us in the amount of the original invoice amounts. Should the delivered goods or the property on which they are located be seized, confiscated or otherwise claimed by third parties (e.g. as a result of forced administration or compulsory auction), the purchaser is obliged to immediately draw attention to our ownership rights and to notify us immediately in writing and to send us copies of the minutes of the seizure.


7. Right of revocation


You have the right to cancel this contract within 30 days without giving reasons.

The withdrawal period shall be thirty days from the day on which you or a third party other than the carrier and designated by you took or has taken possession of the goods. In order to exercise your right of withdrawal, you must inform us (Findeisen Uhren, Inh. Martin Zettl, Ringstraße 1, 96129 Leesten, e-mail: info@findeisen-uhren.com) by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract.


Your revocation form must contain the following information:

(sample recall form)

(If you want to revoke the contract, you can fill out this form and send it to us, by e-mail or by post)

To: Findeisen Uhren, proprietor Martin Zettl, Ringstraße 1, 96129 Leesten,
e-mail: info@findeisen-uhren.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the provision of the following services (*)

Ordered on (*)/received on (*):

Name of the consumer(s):

address of the consumer(s):

Signature of consumer(s)
(only in case of communication on paper):

date:

(*) Delete as applicable
 

You can also fill in and submit a sample revocation form of your choice or any other clear declaration. If you make use of one of these options, we will send you (e.g. by e-mail) a confirmation of receipt of such a revocation and provide you with the return address of one of our Findeisen Uhren Service Centers.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
 

Please note that if you wish to make full use of our 30-day right of return, please do not remove the protective foil from the watch, metal bracelet and clasp within this period. In addition, please refrain from shortening the metal bracelet. We can only refund the full purchase price if you follow these instructions and the goods remain undamaged.


8. Consequences of cancellation


If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund. We may refuse to make a refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.


You must return or hand over the goods immediately and in any case within fourteen days at the latest from the day you inform us of the cancellation of this agreement to the address of one of our Findeisen Uhren Service Centers stated by us in our reply to your cancellation. The time limit shall be deemed to have been observed if you send the goods before the end of the fourteen-day period. You shall bear the direct costs of returning the goods.


You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.


9. Warranty and guarantee conditions


The provider is liable for material defects in accordance with the applicable statutory provisions, in particular §§ 434 ff. GERMAN CIVIL CODE.


A 3-year warranty exists for all watch models offered in the online shop www.findeisen-uhren.com.
 

Guarantee:


With a watch from Findeisen Uhren, owned by Martin Zettl, you acquire a unique product with outstanding quality features. We give the following guarantee on all our work - and in any other case we will help as quickly and accommodatingly as possible.

Findeisen Uhren, Inh. Martin Zettl (short: Findeisen Uhren) guarantees every person who has purchased a watch manufactured by Findeisen Uhren from a specialist dealer authorised by Findeisen Uhren or in the online shop at (https://www.findeisen-uhren.com) (customer), in accordance with the following conditions, that this watch will be free from material or processing defects within three years from the date of purchase. Should, contrary to expectations, such a defect occur within this period, Findeisen Uhren will remedy it by repair at no cost to the customer or - if repair is not possible - supply the customer with a new watch.

In addition, Findeisen Uhren grants an appropriate warranty for all service or repair work performed by Findeisen Uhren for a period of two years (except for repairs and maintenance which concern water resistance), which begins with the return of the watch to the customer.


The guarantee does not cover signs of wear and tear, especially on the leather and stainless steel bracelets. Claims under this warranty are also excluded if the watch shows signs of damage or defects caused by improper use, or if the watch shows characteristics that indicate external influences or interference by unauthorized persons, such as improper repair. Furthermore, Findeisen Uhren excludes from the warranty claim:
 

Theft, glass breakage, loss, force majeure, natural disasters and accidents (blows, shocks, fall damage, crushing, etc.)

- Damage due to incorrect handling

- Wear and tear due to normal use and aging of the watch

- Problems with watertightness and their consequences.

 

I. Recourse to the guarantee

If you wish to make use of the warranty, you must hand over your Findeisen watch, including the original invoice and completed warranty card, to the dealer from whom you purchased your Findeisen watch. After consultation with Findeisen Uhren, you will be given the address of a Findeisen Watch Service Center as soon as possible (for example by e-mail or telephone).

The cost of sending the watch in is borne by the buyer / owner / customer. When sending the watch, the customer bears all risks associated with the shipment, especially that the watch is lost or damaged during shipment.


II. Applicable law

This warranty is governed by the laws of the Federal Republic of Germany. Legal rights of the customer due to a defect of the watch are not affected by this guarantee.


10. Data storage / Data protection


We inform our customers that we store and process their data - as far as necessary for business purposes and permissible within the framework of the Federal Data Protection Act. The data will not be passed on to third parties.

We use your inventory data exclusively for processing your order. All customer data is stored and processed by us in compliance with the relevant regulations of the Federal Data Protection Act (BDSG) and the Teleservices Data Protection Act (TDDSG). You have the right to free information, correction, blocking and deletion of your stored data at any time. Please contact info@findeisen-uhren.com or send us your request by mail.
 

We will not pass on your personal data including your address and e-mail address to third parties without your explicit and at any time revocable consent. Excluded from this are our service partners who require the transmission of data for order processing (e.g. the shipping company commissioned with the delivery and the credit institute commissioned with the payment processing). In these cases, however, the scope of the transmitted data is limited to the necessary minimum.

We use technical and organizational security measures to protect your data managed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.
 

In our online shop session identification numbers are stored in so-called session cookies, which are used to store the contents of your shopping cart. These cookies are deleted after you leave the shop or exit your browser program. You can manage the acceptance of cookies from this site in your browser program and block them if necessary.


11. Notes


The law of the Federal Republic of Germany shall apply to contracts between the seller and the customers, excluding the UN Convention on Contracts for the International Sale of Goods.

If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from the contractual relationships between the customer and the seller is the seller's registered office.

COMPANY

INFORMATIONS

ORDER HOTLINE

SHIPPING

Free shipping
(Germany)
More informations about

  • Findeisen bei Facebook
wcb_mitglied.png

© 2017 - 2021 FINDEISEN WATCHES