If you are not satisfied with your FINDEISEN watch or an accessory product, you can return unworn, undamaged goods that you purchased online at by email within 30 days of delivery for a refund Apply for the purchase price, provided that the goods are in their original condition and are undamaged.
Only orders placed on can be returned.
The goods cannot be returned in sales points.
Any product that does not pass the quality check by customer service (e.g. scratches, worn or damaged items, missing components) will be returned to you without a refund.
A personalized product (embossing, engraving, etc.) cannot be canceled or returned after purchase.
Our return address is: FINDEISEN SERVICE CENTER - UHRENWÜNSCHE • GEIERSBERG 7 • 90403 NÜRNBERG • GERMANY.
We will confirm the status of your return as soon as we have received the product and the quality check has been carried out.